Imperial Wins from Australia: a straight guide to sign-up, spins and payouts

Anyone in Australia weighing up Imperial Wins tends to begin at the front door: what the sign-up form wants, what the welcome offer needs from the first deposit, and which documents show up later. We are an independent information site, so we lay out the facts while the casino itself runs accounts and money.
The short version is a Welcome Pack that carries 150 free spins, a lobby of over 1,000 games, more than 20 payment methods and an app for iOS and Android. We take each of those in the order a new player meets them, starting with a one-glance table.

Key facts at a glance

Setting up the account

The form asks for your full name, e-mail address, a password of your choice, date of birth and gender. Phone number and a full address follow, covering city, state and postcode. Either the e-mail or the phone is then confirmed.
You also pick the currency used for transactions at this stage, so look at it before you deposit. The first deposit that unlocks the welcome offer comes to about AUD 21.
The login and register entry is in the top right corner of the homepage, and registration works through a mobile browser or the dedicated app.

What the Welcome Pack and the other promotions involve

Newly registered players are the only ones who can access the welcome bonus. It usually shows up as a match on the first deposit, perhaps 100%, with the 150 free spins alongside. Some bonuses are triggered automatically after sign-up or the first deposit, and a no-deposit style bonus can be triggered by registration or e-mail confirmation.
After the welcome stage come reload bonuses for later deposits and cashback options.
The catch with nearly every bonus is wagering, also called playthrough. It covers the bonus amount and sometimes the deposit amount, and the bonus and its winnings may expire and be lost. Slots, pokies in local talk, typically contribute 100% toward it, so they are the first stop when a bonus is active. Blackjack and roulette contribute less or nothing, and certain games can be excluded from a given bonus or count at a reduced rate. When the requirement is cleared, the bonus balance converts to real money and moves to the main cash balance, ready for withdrawal.
If you are new, use the free spins as a low-pressure way to find out which titles suit you before you decide how much of your own money to bring.

Choose a table

Paying in and getting paid out

Card payments by Visa and Mastercard sit alongside Neteller and Skrill e-wallets and bank transfers, with over 20 trusted methods in total. Most deposits are processed instantly, though a few methods take longer. Processing time differs from one method to another.
On the way out, e-wallet withdrawals take 24 to 48 hours, while card withdrawals can take three to seven business days.

On your phone

Imperial Wins covers both main operating systems. iPhone users find the app in the Apple App Store by searching for the brand. Android users take a direct APK download from the official site and turn on “Unknown Sources” in device settings.

Play on mobile

Identity checks before a payout

At Imperial Wins verification is essential before winnings can be withdrawn, so the 24 to 48 hour e-wallet payout is worth little until it is done. The check can ask for proof of address, a selfie with ID and a current photo ID such as a passport or a driver’s licence. Documents are usually uploaded through a secure part of the account.
If you move house, update your address straight away and expect to prove the new one, since the check compares the address with the document on file.

Limits and help in Australia

Budget each session and stick to it, and do not chase losses. Deposit limits are among the limit-setting features available to players.
If gambling stops feeling like entertainment, the National Gambling Helpline on 1800 858 858 is free and confidential. Self-exclusion on one offshore brand may leave sister sites open, so bank-level gambling blocks and device filters are the measures that apply everywhere at once.

Questions from Australian readers