Imperial Wins for New Zealand players: offers, payments and pokies

Imperial Wins offers a library of over 1,000 games. We are an independent information site, not the casino, and our guide follows what a pokies player needs once the reels are spinning: what the welcome offer adds, how money moves in and out, and what works on a phone. The Imperial Welcome Pack comes with 150 free spins, an NZD 7 no-deposit offer usually applies for NZ readers, and we keep the New Zealand details separate.

What the welcome pack and the NZD 7 offer add to your pokies

The headline offer is the Imperial Welcome Pack, worth about NZD 1,251 plus 150 free spins (converted from the operator’s Canadian dollars). What matters for a Kiwi reader is the shape of it: a first deposit of at least about NZD 26 unlocks the package, and only newly registered players can access the welcome bonus. The match itself typically appears as a percentage of that first deposit, perhaps 100%.
For readers who would rather try the site without paying in, a no-deposit offer of NZD 7 after e-mail verification usually applies for the NZ market. As a rule it comes with 45x wagering and a winnings cap of NZD 100. A no-deposit style bonus can be triggered by registration or e-mail confirmation, which fits that picture. Take the NZD figures as usual terms, not a promise.
Wagering, sometimes called playthrough, is the part that decides whether a bonus is worth taking. It covers the bonus amount and sometimes the deposit amount. Pokies typically count 100% toward it, while table games such as blackjack or roulette count for less or nothing, and some games can be excluded or count at a reduced rate for a particular bonus. Bonuses can expire, and the winnings with them. Once the requirement is met, the bonus balance is converted to real money, moves to the main cash balance and becomes available for withdrawal.
Reload bonuses for later deposits and cashback options are offered on top, and some bonuses are triggered automatically after sign-up or the first deposit.

Paying in and cashing out from New Zealand

Popular routes are Visa and Mastercard cards, Neteller and Skrill e-wallets, and bank transfers, out of over 20 methods the site lists. Deposits are mostly processed instantly, though some methods can take longer.
Withdrawals are where methods really differ. E-wallet withdrawals take 24 to 48 hours; card withdrawals can take three to seven business days. Read both as typical rather than fixed.
Verification sits between a win and a payout. It is essential before winnings can be withdrawn. Documents are usually uploaded through a secure part of the account.

Playing on a phone

Imperial Wins runs on both main systems:

• iPhone and iPad: the app is downloaded from the Apple App Store by searching for the brand in the official store.
• Android: the app is a direct APK download from the official site, and installs need “Unknown Sources” enabled in device settings. Regional gambling rules may mean the app is not always available on Google Play.
• Alternative: registration also works through a mobile browser, so a phone does not force an app download.

Play on mobile

Getting help from support

Who answers what

As an information site, we leave accounts, money and bonus disputes to the operator. Sign-in trouble, documents, payment questions and bonus queries go to the casino’s own support. The listed support e-mail is [email protected].

Limits and staying in control

Set a budget for each session and stick to it, and do not chase losses. Limit-setting features include deposit limits.

Blocks that work everywhere

Self-exclusion on one offshore site may leave sister sites open. Bank-level gambling blocks and device filters are the measures that apply across every site at once.

When the pokies stop being fun: the Kiwi helpline

The New Zealand Gambling Helpline is on 0800 654 655, seven days a week. Calling is free and confidential. A Kiwi player who notices the session budget slipping can use it without any account at Imperial Wins.

Questions Kiwis ask about Imperial Wins